Frequently asked questions
Joining is easy! Click the Sign Up button at the top of this page or sign up in-store during checkout. When prompted, enter your phone number to enrol in our loyalty program or check in to an existing account. That’s it—start earning points right away!
Yes! Our loyalty program is completely free to join and enjoy.
Simply make a purchase!
- One-time purchases earn 2 points per $1 spent
- Coffees earn a bonus 5x points
Not yet! However, you will earn points when ordering through our pre-order café page online. We're working on expanding this to all online store purchases in the future—stay tuned!
Not yet, but we're working on it! Right now, rewards can only be redeemed in-store. We'll let you know as soon as online redemption becomes available.
Yes, points expire 12 months after your last purchase. Keep shopping to keep them active!
Your points will be automatically applied to your account as soon as you make a purchase.
Use the sign in link at the top of this page, to see your points.
You can also check your points:
- In your Apple Wallet or Google Wallet (if you've added your member card)
- In-store at checkout
You can start redeeming rewards once you've earned 1,000 points.
Visit us in-store and provide your name or mobile number at checkout to redeem your rewards.
We're happy to help—just email us at info@organika.com.au, and we’ll sort it out for you.